A Student-led project


We work with students and staff from across the Scottish higher education sector to deliver a student-led project in each year of the Enhancement Theme. A Steering Group, which has a student chair and involves input from a range of staff and students as well as sparqs, provide direction for the project. Each project aims to develop policy, practice, resources and networks around common issues and areas of interest.


In 2017-18, the Responding to Student Voice project explored policy and practice. It examined the ways in which institutions and students’ associations respond to student feedback. During this project students and staff worked together to develop a set of core principles that underpin policies and practices relating to responding to student voice in a range of contexts.

Sector-wide activity
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Principles

We produced a resource pack based on a set of card that sets out a series of interrelated principles of practice. Staff and students worked in partnership to design and shape the cards, aimed at improving policies, processes and practices around responding to student voice.

Resource pack

Responding to student voice: Principles of practice cards

Publication Date: 13 Nov 2018

The Principle of Practice cards aim to provoke discussion and reflection, and to be useful in planning and review exercises. Each card presents a principle; a short definition; some challenge questions; an exercise encouraging critical reflection; enhancement-focused and evidence-engaged planning. The Responding to Student Voice project was part of the Evidence for Enhancement Theme.

Document Details
Author: QAA Scotland
Format: PDF
Size: 1022 KB

Responding to student voice: Principles of practice cards (editable version)

Publication Date: 16 Nov 2018

This editable version of the Principle of Practice cards aim to provoke discussion and reflection, and to be useful in planning and review exercises. Each card presents a principle; a short definition; some challenge questions; an exercise encouraging critical reflection; enhancement-focused and evidence-engaged planning. The Responding to Student Voice project was part of the Evidence for Enhancement Theme.

Document Details
Author: QAA Scotland
Format: PPTX
Size: 458 KB

Responding to student voice: Introductory sheet

Publication Date: 16 Nov 2018

This sheet provides an overview of the principles of practice cards, with suggestions about who might find these useful and in what context they might be used. The Responding to Student Voice project was complete as part of the Evidence for Enhancement Theme.

Document Details
Author: QAA Scotland
Format: PDF
Size: 789 KB

Responding to student voice: Planning sheet

Publication Date: 12 Nov 2018

You can use this planning sheet to record and plan activities and interventions emerging from discussions and workshops based on the principles cards. The cards allow you to see how these activities and interventions relate across the principles. The Responding to Student Voice project was part of the Evidence for Enhancement Theme.

Document Details
Author: QAA Scotland
Format: PDF
Size: 73 KB

Responding to student voice: Principles of practice poster

Publication Date: 12 Nov 2018

This A2 poster includes the principles and definitions for the Responding to Student Voice project completed during the Evidence for Enhancement Theme.

Document Details
Author: QAA Scotland
Format: PDF
Size: 95 KB

Research

We gathered evidence through a consultation with the Scottish higher education sector and a scan of international practice to form our student voice principles of practice. We have published a report on the findings of this research, comprising a literature review, interviews and surveys.


Responding to student voice: Insights into international practice

Publication Date: 12 Nov 2018

This report presents a series of insights and provocations emerging from a scan of international practice. It offers a series of evocative exemplars of practice and outlines the benefits and challenges associated with common practices in this area. It also reflects on what forms effective or good practice. Dr Vicki Trowler, with Professor Paul Trowler and Professor Murray Saunders complete this work for QAA Scotland, as part of the Evidence for Enhancement Theme.

Document Details
Author: QAA Scotland
Format: PDF
Size: 4163 KB

Examples of practice

Alongside, and in support of, the principles of practice, the Responding to the Student Voice project sought to identify and share a wide range of examples of practice. We have drawn resources from a project event aimed at sharing effective practice and from the institutional and student association/union.


Sector ‘think-tank’ event: Responding to student voice, Glasgow, April 2018


We held a Student Voice Think Tank event to learn about the different approaches institutions and students’ associations use to communicate the impact of the student voice. The event contributed to the development of our principles of practice and provided a range of examples of practice.

Resources


Curated examples of practice and useful resources from around the sector


We have selected examples of practice and resources to showcase a range of approaches to responding to student voice, as well as the formation and sharing of policy and strategy around this activity.

Resources

Student voice ‘hub’ pages

Responding to student voice resources

Student Associations/Unions

Policy and strategy resources

Sector views and related resources